In respect of any transactions entered into on the StartWin
platform, including making a payment to participate in the paid
versions of Contest(s), Users agree to be bound by the following
payment terms: The payment of pre-designated amount Users make
to participate in the Contest(s) is inclusive of the
pre-designated platform fee for access to the StartWin Services
charged by StartWin and pre-determined participant’s
contribution towards prize money pool. Subject to these Terms
and Conditions, all amounts collected from the User are held in
a separate non-interest earning bank Accounts. The said accounts
are operated by a third party appointed by StartWin in
accordance with Clause 10 of these Terms and Conditions. From
these bank accounts, the payouts can be made to (a) Users
(towards their withdrawals), (b) StartWin (towards its Platform
Fees). The StartWin reserves the right to charge a Platform Fee,
which would be specified and notified by StartWin on the Contest
page, being created on StartWin platform, prior to a User's
joining of such Contest. The Platform Fee (inclusive of
applicable tax thereon) will be debited from the User’s account
balance and StartWin shall issue an invoice for such debit to
the User. The User may participate in a Contest wherein the User
has to contribute a pre-specified contribution towards the Prize
Money Pool of such Contest, which will be passed on to the
Winner(s) of the Contest after the completion of the Contest as
per the terms and conditions of such Contest. It is clarified
that StartWin has no right or interest in this Prize Money Pool,
and only acts as an intermediary engaged in collecting and
distributing the Prize Money Pool in accordance with the Contest
terms and conditions. The amount to be paid-in by the User
towards the Prize Money Pool would also be debited from the
User’s account balance maintained with the Trustee. Any user
availing StartWin services are provided with two categories of
accounts for the processing and reconciliation of payments: (i)
'Unutilized' Account, (ii) Winnings Account. It is clarified
that in no instance the transfer of any amounts in the User's
accounts to any other category of account held by the user or
any third party account, including a bank account held by a
third party: User's winnings in any Contest will reflect as
credits to the User's Winnings Account. User’s remitting the
amount through the designated payment gateway shall be credited
to User’s Unutlized Account’. Each time a User participates in
any contest on StartWin platform, the pre-designated amount
shall be debited in the User’s account. In debiting amounts from
the User’s accounts towards the pre-designated amount of such
user shall be debited from the User’s Unutilized Account and
thereafter, any remaining amount of participation fee shall be
debited from the User’s Winning Account. In case there is any
amount remaining to be paid by the User in relation to such
User’s participation in any match(s) or Contest(s), the User
will be taken to the designated payment gateway to give effect
to such payment. In case any amount added by the User through
such payment gateway exceeds the remaining amount of the
pre-designated amount, the amount in excess shall be transferred
to the User’s ‘Unutilized’ Account and will be available for use
in participation in any match(s) or Contest(s). Debits from the
‘Unutilized’ Account for the purpose of enabling a user’s
participation in a Contest shall be made in order of the date of
credit of amounts in the ‘Unutilized’ Account, and accordingly
amounts credited into ‘Unutilized’ Account earlier in time shall
be debited first. All amounts credited into a User's
'Unutilized' Account must be utilised within 335 days of credit.
In case any unutilised amount lies in the 'Unutilized' Account
after the completion of 335 days from the date of credit of such
amount, StartWin reserves the right to forfeit such unutilised
amount, without liability or obligation to pay any compensation
to the User. Withdrawal of any amount standing to the User's
credit in the Winnings Account may be made by way of a request
to StartWin. StartWin shall effect an online transfer to the
User's bank account on record with StartWin within a
commercially reasonable period of time. Such transfer will
reflect as a debit to the User's Winnings Account. StartWin
shall not charge any processing fee for the online transfer of
such amount from the Winnings Account to the User's bank account
on record with StartWin. Users are requested to note that they
will be required to provide valid photo identification and
address proof documents for proof of identity and address in
order for StartWin to process the withdrawal request. The name
mentioned on the User's photo identification document should
correspond with the name provided by the User at the time of
registration on StartWin, as well as the name and address
existing in the records of the User's bank account as provided
to StartWin. In the event that no bank account has been
registered by the User against such User's account with
StartWin, or the User has not verified his/her User account with
StartWin, to StartWin's satisfaction and in accordance with
these Terms and Conditions, and in case the User fails to
register a bank account with his/her User Account and/or to
verify his/her User Account, StartWin shall not transfer any
Winning amounts to the User. Further, in order to conduct
promotional activities, StartWin may gratuitously issue Cash
Bonus to the User for the purpose of participation in any
Contest(s) and no User shall be permitted to transfer or request
the transfer of any amount in to the Cash Bonus. The usage of
any Cash Bonus issued shall be subject to the limitations and
restrictions, including without limitation, restrictions as to
time within which such Cash Bonus must be used, as applied by
StartWin and notified to the User at the time of issue of such
amount. The issue of any Cash Bonus to the user is subject to
the sole discretion of StartWin and cannot be demanded by any
User as a matter of right. The issue of any Cash Bonus by
StartWin on any day shall not entitle the user to demand the
issuance of such Cash Bonus at any subsequent period in time nor
create an expectation of recurring issue of such Cash Bonus by
StartWin to such User. The Cash Bonus granted to the user may be
used by such User for the purpose of setting off against the
contribution to prize pool in any Contest, in accordance with
these Terms and Conditions. The Cash Bonus shall not be
withdraw-able or transferrable to any other account of the User,
including the bank account of such User, or of any other User or
person, other that as part of the winnings of a User in any
Contest(s). In case the User terminates his/her account with
StartWin or such account if terminated by StartWin, all Cash
Bonus granted to the user shall return to StartWin and the User
shall not have any right or interest on such points. All Cash
Bonus credited in the User account shall be valid for a period
of 14 days from the date of credit. The unutilized Cash Bonus
shall expire at the end of 14 days from the date of credit.
Users agree that once they confirm a transaction on StartWin,
they shall be bound by and make payment for that transaction.
The User acknowledges that subject to time taken for bank
reconciliations and such other external dependencies that
StartWin has on third parties, any transactions on StartWin
Platform may take up to 24 hours to be processed. Any amount
paid or transferred into the User's 'Unutilized' Account or
Winnings Account may take up to 24 hours to reflect in the
User's 'Unutilized' Account or Winnings Account balance.
Similarly, the utilization of the Cash Bonus or money debited
from 'Unutilized' Account or Winnings Account may take up to 24
hours to reflect in the User's 'Unutilized' Account or Winnings
Account balance. Users agree not to raise any complaint or claim
against StartWin in respect of any delay, including any lost
opportunity to join any Contest or match due to delay in
crediting of transaction amount into any of the User's accounts
A transaction, once confirmed, is final and no cancellation is
permissible. StartWin may, in certain exceptional circumstances
and at its sole and absolute discretion, refund the amount to
the User after deducting applicable cancellation charges and
taxes. At the time of the transaction, Users may also be
required to take note of certain additional terms and conditions
and such additional terms and conditions shall also govern the
transaction. To the extent that the additional terms and
conditions contain any clause that is conflicting with the
present terms and conditions, the additional terms and
conditions shall prevail.